Postage & Delivery Information
Australian and International Shipping:
We send all our goods via Australia Post’s Parcel Post service, you will be able to Estimate Shipping cost when you View Cart before confirming your order at Checkout.
International Shipping: If you choose Economy Air it won't have tracking! Please check on the Australia Post website to ensure you get your desired method of shipping.
If you order more than one item, extra postage may be calculated accordingly at a lesser rate for the additional items, again you will be able to see the Postage costs at Checkout before you confirm your order.
For goods in stock please allow 1-3 business days for us to dispatch your order once payment has been received and cleared. (see CORONAVIRUS below for changes to our Postage policy)
Also allow an additional time for the goods to be delivered, this time is governed by where you are and the time taken for Australia Post to deliver.
Our cutoff time for overnight Express Post is 12 noon, if we receive your order after this time your shipment will be despatched the following business day. (see CORONAVIRUS below for changes to our Express Post policy)
Australia Post does not always deliver Express Post items from Melbourne to Western Australia, Northern Territory, country towns (especially remote country towns) and Islands around Australia the next business day!
Insurance for goods in transit is the responsibility of the purchaser, i.e. when a product has been dispatched by us it has no insurance other than Australia Post's standard insurance, you can check with Australia Post to see what that amount is.
We will not be liable for loss or damage to goods in transit however it may occur.
Due to the current worldwide Coronavirus pandemic please note that all of our products have been in stock well before this event, you can be assured that your purchase will be packed and shipped from our premises with the highest level of sanitary process.
As an added precautionary measure we will not be going to our Post Office everyday, we will be limiting postages to once a week only, so if you want your purchase sent Express Post it may not be sent the next day as was our normal practice.
We apologise for any inconvenience as a result of the above changes to our postage policy.